Frequently Asked Questions
Here are some of the questions we get most from first-time customers regarding our cleaning services. If you have a question not currently listed please give us a call or send us an email and we’ll be happy to answer it for you! We are available 24/7!
Are you fully bonded and insured?
Yes! We are fully bonded & insured.
Do you carry WCB coverage?
Yes! We are fully covered by WCB Alberta.
What areas do you service?
We service the city of Calgary and the surrounding areas including but not limited to: Okotoks, Airdrie, Chochrane and Langdon.
Do you really provide 24/7 services?
Yes, we understand that your schedule can be demanding and we want to be there for you. We offer cleaning services 24 hours a day, 7 days a week. We even clean on holidays!
What types of properties do you clean?
Every type of property you can imagine! From personal properties such as houses, apartments or condos to gyms, retailers and places of worship.
How do I book a clean or quote?
You can use the link on our website, send us an email or give us a call. Whichever is most convenient for you!
Do I need to provide equipment or cleaning supplies?
No. Our teams are equipped with all of the necessary supplies, products, and tools to take care of any and all of your cleaning needs. However if you prefer our team to use your own supplies/products, just let us know.
What kind of cleaning products do you use? Are they safe for pets?
Wild Rose cleaning services uses the safest products for your loves ones and pets. Our products are Ecologo certified. Products must pass testing on some or all of the following categories; material, energy, manufacturing and operations, health and environment product performance, and product stewardship innovation.
Do I need to be onsite during the cleaning?
No, you don’t. Whether we are servicing your place of business, or your home, you can choose to stay, or go about your day.
Do I need an appointment in case of a cleaning emergency?
Absolutely not, We understand that situations can arise when least expected. Give us a call, we’ve got you covered.
Is there anything Wild Rose Cleaning services does not do?
Wild Rose Cleaning does not; move heavy furniture (i.e. couches, recliners, shelving units), provide circuit breakers or replace fuses, let unauthorized individuals on the premises of a client, access a client’s answering machine, answer a client’s phone, exchange keys or security codes, share confidential information seen/overheard/discussed on the premises of a client.
Using 100% Eco-Friendly Products For Family, Friends, Pets and Colleagues
Wild Rose Cleaning Services prides itself on using only the safest, most environmentally sound cleaning products for all jobs, big or small. Our Eco-Friendly Approach to cleaning sets us apart from the competition and will help preserve the long term property value of your home or business.